Shipping policy

Last Updated: October 19, 2026

At Handero, we aim to provide a smooth and reliable shipping experience for customers purchasing sofas, couches, chairs, and other furniture. We carefully process orders and work with shipping carriers to help ensure your items arrive safely and in good condition.

Shipping Rates

We offer the following shipping rates for orders within the United States:

  • Orders of $150 or more: Free shipping.

  • Orders under $150: A flat shipping fee of $7.95.

Applicable shipping charges will be displayed at checkout before you complete your purchase.

Order Processing Time

Orders are generally processed within 1–3 business days after payment confirmation. Processing times may vary depending on product availability, order volume, and the handling requirements of larger furniture items.

Orders are not typically processed on weekends or public holidays.

Shipping and Delivery Time

After processing, delivery typically takes 8–13 business days. Larger furniture items may require additional transit time due to their size, weight, or delivery arrangements.

Delivery estimates are not guaranteed and may be affected by weather conditions, carrier delays, holidays, or other circumstances beyond our control.

Shipping Coverage

We currently ship to addresses within the United States. Please ensure that your shipping address and contact information are accurate when placing an order. Incorrect or incomplete address details may cause delivery delays or additional shipping arrangements.

Order Tracking

Once your order has shipped, we will send a shipping confirmation email with tracking information when available. You can use the tracking details to monitor your shipment's progress.

Furniture Delivery

Depending on the size and availability of your furniture, an order may arrive in multiple packages or shipments. Please inspect your items upon delivery.

If your order arrives damaged, defective, or incorrect, contact our customer service team with your order number and clear photos of the issue. We will review the situation and help determine an appropriate resolution.

Shipping Delays

Although we work to meet the estimated delivery timeframes, unexpected delays may occur due to transportation disruptions, severe weather, peak shopping periods, or other unforeseen circumstances. We appreciate your patience and will provide assistance when shipping issues arise.

Contact Us

If you have questions about shipping, delivery, or an existing order, please contact us:

Store Name: Handero

Email: info@handero.us

Phone: +1 (719) 310-3111

Address: 830 Kit Carson Ln, Colorado Springs, CO 80920, United States

Business Hours: Monday–Friday, 9:00 AM–5:00 PM (MT)